Right of return and cancellation

Refunds and Returns

Unfortunately, due to the special nature of the product, we do not accept returns or refunds . We encourage all customers to read the product description carefully and ensure they are satisfied with their choice before completing the purchase.

Defective or damaged goods

If your product is defective or damaged upon delivery, please contact us immediately via [your email address] with a description of the problem and attach photos showing the damage. We will assess the case and, if necessary, replace the item at no additional cost.

Shipping and delivery

• Shipping costs: The customer is responsible for all shipping costs.
• Unclaimed packages: Packages that are not collected from the drop-off location are charged a fee to cover handling costs.